Firstly, double check if you have received an email confirmation, or if the tickets have been charged to your bank account, to ensure you haven’t bought tickets. Once you’ve checked this, and both instances don’t apply, then you can try purchasing the tickets again. If you’re still having issues, please contact our support team.
Articles in this section
- I have paid for my tickets but have not receive a confirmation. What should I do?
- I am having trouble downloading my ticket from the confirmation email. What should I do?
- The transaction was denied. What should I do?
- I can't attend the event anymore. Can I give my ticket to somebody else?
- What do I do if my ticket is lost or stolen?
- Is it possible to buy tickets by phone or email?